FAQ
Ethics & Bribery Control
Will you assume financial responsibility for your service, and what recourse do I have if I'm not satisfied?
We take financial responsibility for our service in case we provide unsatisfactory work that causes loss. You can find the detailed terms and conditions in your service agreement. If you have any concerns about our liability policy, please reach out to us for further clarification.
What steps does VIS take to ensure ethical business practices, and how can you earn my trust?
At VIS, we take ethical business practices very seriously. We have a strict code of conduct that all employees must follow, and we regularly provide training to ensure compliance. We also conduct background checks on all employees and inspectors to ensure they have a clean record.
To earn your trust, we provide clear and transparent communication throughout the entire inspection process. We also offer sample reports and references from past clients to give you an idea of the quality of our work. Our goal is to provide you with peace of mind and confidence in our ability to provide reliable and trustworthy inspection services.
How does VIS control bribery issues, and what measures are in place to prevent unethical behavior?
VIS has strict anti-bribery and anti-corruption policies that apply to all employees and contractors. Inspectors are not allowed to accept gifts or favors from suppliers, and we monitor their activities. We have a whistleblowing system for reporting suspected unethical behavior, and an investigation team to take action if wrongdoing is found. We continuously review and improve our policies to earn our clients’ trust by providing reliable and ethical services.
If I suspect bribery during an inspection or business dealings with VIS, what steps should I take to report my concerns and protect my interests?
If you suspect bribery or unethical behavior during an inspection or business dealings with VIS, you should report your concerns to our whistleblowing system as soon as possible. This system allows employees, clients, or suppliers to report any suspected unethical behavior or bribery attempts anonymously and without fear of retaliation. You can find the contact information for our whistleblowing system in your service agreement, or you can contact our customer service team for assistance. We take all reports of unethical behavior or bribery seriously, and we will investigate any claims thoroughly to protect your interests and maintain the integrity of our services.
